General sales conditions

The following general sales conditions (General Terms) govern the distance selling of products (Products) marketed by www.poggiorubino.com (“Site”).

Contracts for sale online and distance selling of products and services by www.poggiorubino.com to its customers are governed by these Terms which shall be deemed approved by Customer, forming integral part of any purchase order of Products (Order / s). The use of distance selling reported below is is reserved exclusively to consumers (“Customer”), natural persons which operate not as commercial figure.

The sales contract may be concluded in Italian language.

These General Terms do not affect your legal (statutory) rights under your applicable national Italian laws relating to the sale of consumer products.

Poggio Rubino S.S. - Strada prov. Di Castiglion del Bosco, Montalcino, Siena – Italia, P.I e C.F. 01251580526.

The Details of each article for sale, including the sale price, can be found on the online catalogue.
For every item is available on the site code, price, technical specification. The images of the technical specifications are only for presentation and could be not perfect representative and could be different for colours, dimensions etc and can be change without notification from Poggio Rubino.
For the access to the site is not necessary any registration. The technical specifications can be consulted freely. The registration is necessary for make a purchase.

For you to be able to Order Products on www.poggiorubino.com, you must have a registered Account and must complete the form in the site and must choose an identification code (User-Id) and a personal code (password).

The customer can change the identification codes at any time.

You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.

Each order submitted constitutes an offer to purchase products from us. Orders are subject to our acceptance and we may, at our discretion, refuse to accept your order.

We will, unless we suspect that your order was placed for fraudulent purposes, send you an email to your poggio rubino account if we are unable to accept your order, informing you of the reason.

After we receive your order, you will receive an email from us confirming receipt of your order. In this mail will be written the number of the order and you can use it for any communication with Poggio Rubino. If you do not receive an email, contact us before you try to place another order for the same product.

We will send you an email when we dispatch all, or if earlier the first part, of the product covered by your order to confirm that your order has been accepted by us.

If you have any questions, comments or concerns regarding our order acceptance policy, or if you consider that your order was rejected by us in error, please contact us.

The unavailability of the products is specified on the site.

The prices of products posted on the site are valid for deliveries all over Italian territory and are inclusive of VAT. VAT is calculated at the rate currently in force. Poggio Rubino reserves the right to apply any different rates according to the laws in force at the date of the Order.

The prices can be changed at any time from Poggio Rubino without any notification and the only correct price is the price pointed out at the moment of the order confirmation.

Payment of the Products and the delivery costs may be:
By bank transfer in advance, by improving the online order and ensuring the payment of the order within 7 working days.

By credit card.

Via prepaid account (PayPal). At no time during the purchase procedure wil be possible to Poggio Rubino to know the credit card information of the customer. The information are protect by the Bank Institute site and for no reason the information will be keep from Poggio Rubino.

Poggio Rubino will be not responsible for an incorrect an illicit use of the credit cards from third parties.

Delivery times will be agreed with you at the time of placing your order at the address indicated from the customer at the moment of the order.

All goods must be signed for on delivery by an adult aged 18 years or over.

We will not delivery at P.O box but only a physical address.

When the customer receive the order must verify the integrity of the packages and the number.

A POSSIBLE DAMAGE AT THE PACKAGES MUST BE VERIFIED FROM THE CUSTOMER AND IMMEDIATELY REPORTED.

POSSIBLE PROBLEMS WITH THE PHISICAL INTEGRITY OF THE PACKAGE , THE CONFORMITY AND THE NUMBERS OF THE ITEMS MUST BE SIGNALED TO US AT info@poggiorubino.it or info@poggiorubino.com.

When the document of the courier is signed, the customer will not be able to open any dispute about the physical characteristics of the packages.

If you will not be present when the courier delivers the parcel, you can contact directly the courier to arrange a new delivery.

Poggio Rubino prepares an invoice for any order and the customer will receive it with the order.

We reserve the right, at our sole discretion, to suspend, change, modify, add or remove portions of the Economist Content available on the Site at any time and to restrict the use and accessibility of the Site.

THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, EVEN IF THE COMPANY OR AN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT PERMIT THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS EXCLUSION OF DAMAGES IS INDEPENDENT OF THE EXCLUSIVE REMEDY DESCRIBED BELOW AND SHALL SURVIVE IN THE EVENT THAT SUCH REMEDY FAILS OF ITS ESSENTIAL PURPOSE OR IS OTHERWISE DEEMED UNENFORCEABLE.

The personal information requested under forwarding are collected and processed to meet the expressed requirements of Customer and will not under any circumstances and no securities sold to third parties, or used to send advertising materials without prior consent of the owner. Poggio Rubino guarantees its customers the respect of rules on the processing of personal data covered by the Privacy Code under LD 196, 30.06.03.